- General Information
- Manufacturer
- Veeam Software
- Manufacturer Website Address
- http://www.veeam.com
- Brand Name
- Veeam
- Service Name
- Basic Support - Renewal
- Product Type
- Service
Basic Support program provides software support services during business hours as defined below, along with upgrades and updates to the products. One year of Basic Support is included with your product license purchase.
- Service Information
- Service Main Type
- Technical
- Service Description
- 12x5x2 Business Hour
- Provided Support
- New Releases Update
- Web Knowledge Base Access
- Web Support
- Phone Support
- Service Response Time
- 2 Business Hour - Phone Support
- Service Duration
- 1 Year
- Product Supported
Veeam Availability Suite Universal License
- Installation Type: Locally installed
- License Quantity: 10 instances
- Licensing Details: Expired Fee Waived