- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- http://www.hpe.com
- Brand Name
- HPI
- Service Name
- Care Pack
- Product Type
- Service
Increase equipment availability and productivity with high-quality onsite support for your HP hardware.
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Physical
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5
- Service Details
Next Business Day Onsite Response:
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next working day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
- Service Availability
- 9 x 5
- Service Response Time
- Next Business Day
- Service Location
- On-site
- Service Duration
- 3 Year
- Product Supported
- Storage DLT/LTO External Tape