- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- http://www.hpe.com
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Critical with Defective Media Retention - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 24x7x6 Hour
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Web Knowledge Base Access
- New Releases Update
- Remote Diagnosis
- Remote Monitoring
- Defective Media Retention
- Service Response Time
- 6 Hour - Repair (distance from customer site - 50 miles)
- Service Location
- On-site
- Service Duration
- 5 Year
- Product Supported
- HPE R0Q73A, R0Q73AR, R0Q74A, R0Q74AR, R0Q75A, R0Q75AR, R0Q76A, R0Q76AR, R0Q77A, R0Q77AR, R0Q78A, R0Q78AR, R7J72A, R7J73A