• General Information
• • Manufacturer
  • HP Inc.
  • Manufacturer Website Address
  • http://www.hp.com
  • Brand Name
  • HP
  • Service Name
  • Care Pack - Post Warranty
  • Product Type
  • Warranty

Overview

HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with flexible shipment options to the HP designated repair center.

Benefits

Your choice of shipment options: Send your hardware to the HP designated repair center, deliver it in person or arrange for pickup-choose the service with the shipment option that works best for you.

Reliable offsite repair: Enjoy expertise and experienced offsite service for quick and affordable repairs on the technology you use to run your business.

Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Features

Remote problem diagnosis and support
Offsite support and materials
Return shipment
Shipment to the HP designated repair center
Turnaround time
Coverage window