Overview
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you'll enjoy quick pickup, repair and return of your PC, shipping included. You'll also have access to 24x7 technical support and extended coverage-while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.
Benefits
Reliable support: There are no deductibles, coverage limits or hidden fees. We'll repair your device within 7 business days using HP original Parts and HP expertise.
Here for you 7 days per week: Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Free and easy shipping: Does your PC need to be sent in for repair? Don't worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Features
Remote problem diagnosis and telephone or chat support
Replacements parts and materials
Prepaid shipment to HP repair center
3-5 business day offsite repair
Prepaid return shipment
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Labour
- Provided Support
- Phone Support
- Repair
- Pick-up & Return
- Service Response Time
- 7 Business Day - Repair
- Service Location
- Service Depot
- Service Duration
- 3 Year
- Product Supported
HP Consumer Desktop:
- Envy All-in-One
- Envy Desktop
- Envy Curved All-in-One