• General Information
• • Manufacturer
  • HP Inc.
  • Manufacturer Website Address
  • http://www.hp.com
  • Brand Name
  • HP
  • Service Name
  • Care Pack Hardware Support - Upgrade
  • Product Type
  • Warranty

Overview

When you can't afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange get you back up and running as quickly as possible. You'll get remote technical assistance to help you resolve problems. Then, if needed, we'll ship you a replacement unit within the next business day - along with a prepaid waybill to ship back your defective unit.

Benefits

Get a replacement unit the next business day: Don't lose time to unexpected hardware defects or issues. HP Hardware Support Next Business Day Advance Exchange Service delivers replacement products or parts the next business day.

Freight costs paid by HP: HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.

Cost-effective, reliable solution: A convenient and cost-effective alternative to onsite support, HP Hardware Next Business Day Advance Exchange Service provides a fast and reliable service exchange for eligible products.

Features

Remote problem diagnosis and technical telephone support
Prepaid shipping label, materials, and instructions
Convenient door-to-door service
Next Business day exchange