- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack Hardware Support with Defective Media Retention - Extended Service
- Product Type
- Service
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5xNext Business Day
- Service Details
- Remote problem diagnosis and support
- Onsite hardware support
- Materials included
- Provided Support
- Repair
- Parts Replacement
- Remote Diagnosis
- Phone Support
- Firmware Updates
- Defective Media Retention
- Service Availability
- 24 x 7 Phone Support
- 9 x 5 Repair
- 9 x 5 Parts Replacement
- Service Response Time
- Next Business Day - Repair & Parts Replacement
- Service Location
- On-site
- Service Duration
- 3 Year
- Product Supported
HP Folio 13 Notebook PC